Stumbled across this in my Facebook feed this morning from someone who had to strand a Hertz rental car in the Colorado flash floods and was none too happy with how the company has handled it:
“…You’d think when the President declares a natural disaster, Hertz management might take some measures to address it, let alone not embarrass themselves. And the thing is—I’m almost positive this is all covered by insurance. Help me help you, Hertz. Cut the Kafkaian Mobius Strip bullshit and help your customers work things out, so we can all move on to the important things, like you screwing the insurance company, and me getting screwed by it. “
Read the full blog post here. I’ve bookmarked the page in case we find out Hertz responds.